Thank you for shopping with charmeva.com! We operate under Golden Midas Limited, registered in Hong Kong.Please take a moment to review our shipping policy.

1. Order Processing

Orders are processed within 2–5 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Destinations

We currently ship to:

• United States (Most major cities and standard delivery zones in the continental United States)
  
• Europe (Some EU countries & UK)
• Australia
  
• Asia (Some Asian countries)

If your country is not listed at checkout, please contact us at [charmevaofficial@gmail.com] for assistance.

3. Shipping Times (Estimated, from China)

• United States: 8–15 business days
  
• Europe (EU/UK): 10–20 business days
• Australia: 8–15 business days

Please note: Delivery times are estimates and may be affected by customs processing, local delivery services, or peak holiday seasons.Our logistics partners include warehouses in Hong Kong and other regions of Asia.

4. Shipping Rates

• Standard shipping rates are calculated at checkout based on destination and order weight.
• Get complimentary standard shipping when your order exceeds the minimum spend for your region.
• Expedited shipping (where available) can be selected at checkout for an additional fee.

5. Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, or customs fees charged by the destination country.
• These charges are the responsibility of the customer and are not included in the product price or shipping fee.
• We are not responsible for delays caused by customs.

6. Tracking Your Order

Once your order has shipped, you will receive an email with tracking details. You can track your order using the link provided.

7. Lost or Delayed Packages

• We are not responsible for lost or stolen packages confirmed as delivered by the carrier.
• If your package is delayed significantly beyond the estimated delivery window, please contact us at [charmevaofficial@gmail.com] and we will assist you.

8. Address Accuracy

• Please ensure your shipping address is entered correctly at checkout.
• We cannot guarantee changes to your order or address once it has been processed.

9. Questions

If you have any questions regarding shipping, please contact us at:
📧 [charmevaofficial@gmail.com]