Thank you for shopping with charmeva.com. Please read our policy carefully before making a purchase.💜

1. All Sales Are Final

• All products are sold on a final sale basis.
• We do not accept returns, exchanges, or refunds once an order has been placed.

2. Exceptions for Damaged or Defective Items

• If you receive a product that is defective, damaged, or incorrect, please contact us within 7 days of delivery at Charmevaofficial@gmail.com.
• To process your claim, please provide your order number and clear photos of the product and packaging.
• After verification, we may offer a replacement or partial refund at our sole discretion.

3. Non-Refundable Items

• Shipping costs are non-refundable.
• Discounted or promotional items are final sale and cannot be refunded or exchanged.
• Gift cards (if offered) are non-refundable.

4. Customer Responsibility

• We are not responsible for orders lost due to incorrect shipping addresses provided by the customer.
• Refused or unclaimed packages are not eligible for refunds.

5. Contact Us

If you have any questions about this policy, please reach out to us:
📧 charmevaofficial@gmail.com